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Return Policy - RescueGearPro

30 Day Return Policy

Contact Us within 30 days of your purchase date for a Return Authorization (RA) number. RescueGearPro will not be responsible for any products returned without an RA number.

  • Returned merchandise will be inspected and could be subject to a restocking fee.
  • Absolutely no returns on rope or web products unless the item was received in a damaged condition and an RA number is requested within 7 days of receipt of shipment.
  • On all other returns, an RA must be requested within 30 days of the invoice date.
  • Unless item was received in a damaged condition, the buyer will be responsible for shipping the item back to RescueGearPro.